Update: June 22, 2020

Privacy Policy - Sellers in www.market.correos.es

1. Whowill process your data?

The controller is "Sociedad Estatal Correos y Telégrafos, S.A., S.M.E" (hereinafter,"Correos"),with CIF A-83052407 and registered office at Via Dublin  no  7 (Campo de las Naciones) 28070 Madrid (Spain).

To ensure the proper management of such processing, Correos has designated a Data Protection Officer (DPD or DPO), to whom you can contact for any question you require in relation to them through the following email address: dpdgrupocorreos@correos.com.

2. Whatwill your data be processed for and why?

A. Management of request for information and in your case of the visit

The personal data of the User will be processed to process your request and be able to contact you and, where appropriate, set the date and time of visit of our salesperson in order to inform you about our Correos Marketplatform. This information will be provided both on your visit and through your telephone number, and email address unless you expressly request that it not be sent to you.

B. Sending offers and promotions of Postal products and services

In the event that you give your consent, in addition to sending the information resulting from the management of your request for information and, where appropriate, the visit, Correos may send you by any electronic or non-electronic channel commercial information related to the provision, improvement and updating of our products and services, new rates and discounts.

This business information may be generic or personalized. In the latter case it will involve the prior processing of your data with the aim of being able to carry out your profiling and carterization,determine tastes, preferences and needs and, based on them, identify the offers that may be most interesting.

At any time, you may revoke your consent free of charge and not receive new offers and promotions by sending it by mail to the address above or by email to the address derechos.protecciondatos@correos.com or through our customer service. Likewise, in any electronic commercial communication you will be informed, again, of your right to revoke your consent.

C. Sending offers and promotions from other companies in the Correos Group and third parties

In the event that you give your consent, in addition to sending the information resulting from your request for information and, if applicable, Correos may send you by any electronic or non-electronic channel offers and promotions of:

• Other companies of the Correos Group that provide services related to the sectors of: that belong to the activities of parcel services, value added to the postal service, logistics, marketing and telecommunications.
• Other companies with which Correos has signed different collaboration agreements and that may belong to sectors such as telecommunications, finance, large consumption, health and NGOs.

This business information may be generic or personalized. In the latter case it will involve the prior processing of your data with the aim of being able to carry out your profiling and carterization,determine tastes, preferences and needs and, based on them, identify the offers that may be most interesting.

At any time, you may revoke your consent free of charge and not receive new offers and promotions by sending it by mail to the address above or by email to the address derechos.protecciondatos@correos.com or through our customer service. Likewise, in any electronic commercial communication you will be informed, again, of your right to revoke your consent.

D. Data communication to other companies in the Correos Group and to third parties

In the event that you give your consent, in addition to sending the information resulting from your request for information and, where appropriate, the visit, Correos may communicate your data to the companies of the Correos Group and to third parties whose sectors are detailed in the previous purpose in order that these companies can send you , directly and without the intermediation of Posts, offers and promotions related to its products and services.

E. Enrich your information

In case you give your consent, Correos may obtain more information about its characteristics, tastes and needs through the information provided by different external sources such as Public Registries, Catastro, Social Networks, geomarketing tools, databases of economic information such as INFORMA, credit information files such as ASNEF, BADEXCUG... with the aim of making improvements to our products and services and/or adapting or choosing the offers of those products and services that best fit your specific profile.

F. Comply with legal obligations

Among the different legal obligations that Correos assumes are those arising from the application of the postal regulations (Law 43/2010 of the universal postal service, the rights of users and the postal market) and the duty of secrecy of communications (art. 18 of the Constitution), as well as the tax regulations.

In compliance with these obligations, Correos may communicate your data to the Public Administrations and courts, provided that such information is required in accordance with the established legal processes.

G.     Statistical information and satisfaction surveys

Correos has a legitimate interest in knowing both the opinion of its customers regarding its products and services and its consumption habits (e.g. frequency/recurrence in the contracting of the different services) in order to be able to offer products and services more tailored to their needs and improve both the current products and services and their contracting process.

To achieve the objective set out in the previous paragraph, Correos may process your data and:

• Conduct satisfaction surveys both telephone and electronic, even once you cease to be a customer, in the latter case to know the reasons for your departure.

In the event that during the satisfaction survey the customer expresses his opinion on the products and services of one of the companies of the Postal Group, the result of the survey and the identifying data of the participant may be communicated to the company of the Correos Group whose services are valued.

• Proceed to its anonymization, so that the information of their consumption habits cannot be relinked with their person and, after that, carry out statistical and econometric studies (e.g. know the life cycle of the client and / or identify models of propensity to abandonment).

3. Whatdata will be processed?

To manage the management of request for information and in your case of the visit only the data provided in the registration form will be processed.

If you have given your consent, the data collected from the sources listed in purpose 2.E will be processed.

4. Willyour data be communicated to third parties?

In general, your data is not expected to be communicated to others other than Post Office. However, the following exception may be given:

• To comply with the law we may be obliged to have to communicate your data to other third parties such as Public Administrations (e.g. FCSE) or courts.

In the event that you inform The Post Office of your membership in any of the Associations with which Correos has entered into collaboration agreements, with the sole purpose of verifying and accrediting such membership (and thus being able to benefit, where appropriate, from the conditions contained in that Agreement) your data corresponding to the company name or individual employer , as the case may be, they may be communicated to those Associations.

5. Howlong will your data be processed?

The personal data derived from the request for information and, where appropriate, the management of the visit will be kept as long as they are necessary for the commercial management by you requested.

After this period, it will be blocked, being available only at the request of Judges and Courts, the Public Prosecutor's Office or the competent Public Administrations during the limitation period of the actions that may arise and, after the period of blockade, their complete elimination. For example purposes, in the most common cases it will be within the limitation period of 3 years derived from data protection regulations.

6. Whatare your rights?

To the extent that they are recognized in the applicable data protection regulations at any time, the User may exercise the following rights in relation to the processing of his/her data:

1. Right of access: if you exercise this right, you will be able to know what type of data we are dealing with and the characteristics of the processing that we are carrying out.
2. Right of rectification: if you exercise this right, you may request the modification of your data because they are inaccurate or not truthful.
3. Right of portability: if you exercise this right, you may obtain a copy in an interoperable format of the data being processed.
4. Right to limitation in data processing: if you exercise this right, you may limit the processing of your data in the cases collected in the Law.
5. Right to object: if you exercise this right, you may object to the processing of your data and request the cessation of sending commercial communications.
6. Right to erasure: if you exercise this right, you may request the deletion of your data when the processing is no longer necessary.
7. Right to revoke the consent given.

You can exercise your rights through one of the following channels, indicating the right to exercise and accompanying a copy of the National Identity Document or equivalent document in addition to any other documentation that you deem appropriate:

1. Postal Address: Via Dublin No. 7 (Field of Nations) 28070 Madrid (Spain)
2. Email: protecciondatos.correos@correos.com

On the website of the Spanish Data Protection Agency (AEPD) you can find a series of models that will help you in the exercise of your rights. We also inform you, you have the right to lodge a complaint with the supervisory authority (in Spain, the AEPD) if you consider your rights to be infringed.